Doha Bank recognizes the importance of protecting your
personal information and financial transactions. We understand the need to
safeguard sensitive information that you have entrusted to us. We maintain
standards and procedures designed to prevent misuse of this information.
address your needs.
Personal Information is defined as any and all information
concerning you that you provide to us over the Internet or any other online
channel. This includes personal data such as email correspondence, financial or
non-financial transaction or any banking data transmitted through the online
At the inception, you will apply to us
to access the Doha Bank Internet Banking Service. Any information contained in
the Application Form or its annexes shall be treated as personal information
and shall be retained by the Bank so that we can provide you with the service
After you become a valued Subscriber,
our electronic banking system records your online sessions, including the
financial and non-financial transactions you conduct online. This data enables
us to process and confirm your transactions. It also enables the banking application
to provide you with automatic online reports.
E-mails sent by you are also retained
by the Bank and are considered as personal and confidential correspondence
Protection of Personal
Information and account data
Doha Bank will use personal information as appropriate in the normal course of
our business to provide the service you have requested. We also send account
statements, e-mail updates on services, transactions and other materials we
believe will be of importance or interest to you.
We have procedures to assure that your financial information is accurate,
current and complete. We also have procedures to respond to your requests to
correct inaccurate information in a timely manner.
Should you have any doubts or inquiries with regard to the accuracy of your
personal information or of any transaction occurring on the net, please contact
us at +974 445 6000.
For any change in policy or account critical information, we will be contacting
you through the agreed correspondence channels.
We request that you keep your information as up to date as possible so that you
may get the maximum benefit from the Doha Bank Internet Banking Service.
Restrictions on disclosing information to third parties
Doha Bank does not and will not sell or provide personal information to third
parties for independent use. We may, however, share personal information with
official bodies if that information is required by the authorities. We shall
provide the information to the appropriate official body only, and not to any
Limiting Employee access to personal information or security protection
Some of this information may be
handled by our employees. The employees abide by the Bank’s policy and are
educated about the importance of confidentiality and customer privacy through
standard operating procedures (SOP), special training programs and our policies
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